SMS Privacy Policy

This SMS Privacy Policy describes how Lilli Bills Vending collects, uses, and protects your mobile phone number and related information when you opt in to receive SMS (text message) communications from us.

1. SMS Program Description

Lilli Bills Vending may send SMS messages to customers and prospective customers who have provided their mobile phone number and consented to receive text communications. These messages may include:

• Responses to service inquiries submitted through our contact form
• Appointment confirmations and reminders
• Service updates and notifications
• Follow-up communications related to vending service requests

2. How We Collect Your Mobile Number

We collect your mobile phone number when you voluntarily provide it through:

• Our website contact form
• Direct communication with our team
• Any other opt-in mechanism we make available

By providing your mobile number and submitting our contact form, you consent to receive SMS messages from Lilli Bills Vending at the number provided.

3. Consent and Opt-In

We will only send you SMS messages if you have provided explicit consent. Consent is obtained when you:

• Submit your phone number through our contact form with acknowledgment of SMS communications
• Reply to an initial message confirming your opt-in
• Otherwise affirmatively agree to receive SMS messages from us

Consent to receive SMS messages is not a condition of purchasing any goods or services from Lilli Bills Vending.

4. Message Frequency

Message frequency varies based on your interactions with us and the nature of your service inquiry. You will not receive unsolicited promotional SMS blasts. Messages are sent only in direct response to your inquiries or as part of an active service relationship.

5. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Lilli Bills Vending does not charge any additional fees for SMS communications. Contact your mobile carrier for details about your plan's messaging rates.

6. How to Opt Out

You may opt out of SMS communications at any time by:

• Replying STOP to any SMS message you receive from us
• Contacting us directly at service@lillibills.com or (832) 402-7979 and requesting removal

After opting out, you will receive one final confirmation message and no further SMS messages will be sent. You may opt back in at any time by contacting us.

7. How to Get Help

For help with SMS communications, reply HELP to any message you receive from us, or contact us directly:

8. How We Use Your Mobile Number

Your mobile phone number is used solely for the purposes described in this policy. We will not:

• Sell your mobile number to third parties
• Share your mobile number with third parties for their own marketing purposes
• Use your mobile number for any purpose unrelated to your service inquiry or our business relationship

9. Data Security

We take reasonable steps to protect your mobile number and related information from unauthorized access, disclosure, or misuse. Your information is stored securely and accessed only by authorized personnel who need it to respond to your inquiry.

10. Third-Party SMS Providers

We may use third-party SMS delivery platforms to send text messages on our behalf. These providers act as data processors and are contractually required to handle your information in accordance with applicable privacy laws. They do not use your information for their own marketing purposes.

11. Relationship to General Privacy Policy

This SMS Privacy Policy supplements our general Privacy Policy, which governs the broader collection and use of your personal information. In the event of any conflict between this policy and the general Privacy Policy regarding SMS communications, this SMS Privacy Policy controls.

12. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our SMS program after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this SMS Privacy Policy, please contact us: